24/7 cold-climate hotline

The Cool + Call GmbH is a service provider for mobile and stationary refrigeration and air conditioning technology. Our service centre is available 24 hours a day, 365 days a year via our emergency hotline +49 (0)711 65883-60. Our customers include refrigeration plant manufacturers, operators of refrigeration plants for petrol stations, food markets, the gastronomy-hotel trade and users of mobile cooling solutions or automatic cooling machines as well as private households.

Cool + Call GmbH offers a 24-hour hotline for maintenance and service in cooperation with a nationwide partner network of more than 120 refrigeration and air conditioning specialists. In the event of system malfunctions or emergencies, professionals decide on quick measures in dialogue with the operator of a refrigeration system. At the same time, error information is sent to a specialist within the nationwide service network in order to quickly provide a permanent solution. As a preventive measure, faults in a refrigeration system can also be rectified or prevented by remote maintenance using a proprietary remote monitoring system. We offer you professional service and support nationwide. This means for our customers: short distances, fast reaction times and the right experts immediately on site. The team of our 24-hour hotline is also at your disposal quickly and competently on weekends or public holidays.


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